FAQ

We accept payments made by Paypal and PayPal Express.

Yes, you can. We accept credit card payment through PayPal.
1. Go to Check Out and select PayPal as payment method
2. On the PayPal login page, click "Pay with Debit or Credit Card"
3. Pay with credit card

We do not accept money order or check, as these payment methods will slow down our dispatch time and ultimately, the time to deliver your item will be prolonged.

You will need to make payment for your order within 2 days after you place an order.

You can pay your order by PayPal.

Clatterans.com uses advanced encryption and state-of-the-art SSL (Secure Sockets Layer) so you can be assured that your information will be protected from any unauthorized usage. You can also be assured that your personal information will remain confidential.

Simply log into your account, click on My Account-> Order History. All of your previous orders will be displayed. Then click the Order ID you want to change and click the "Change your payment method" button.
ps: you can only change payment method when your order status is "Pending", otherwise you should place a new order, or contact our support team to facilitate the order.

When you are using your credit card via PayPal to pay your order, we will be able to confirm your payment immediately and we will normally be able to dispatch your order within 1 business day.

The Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC), is a security feature for credit or debit card transactions, giving increased protection against credit card fraud. There are actually two security codes: 1.The first code, called CVC1 or CVV1,is encoded on the magnetic strip of the card and used for transactions in person. 2. The second code, and the most cited, is CVV2 or CVC2. This CSC (also known as a CCID or Credit Card ID) is often asked for by merchants for them to secure "card not present" transactions occurring over the Internet, by mail, fax or over the phone. In many countries in Western Europe, due to increased attempts at card fraud, it is now mandatory to provide this code when the cardholder is not present in person. This latter CSC should not be confused with the standard card account number appearing in embossed or printed digits. (The standard card number undergoes a separate validation algorithm called the Luhn algorithm which serves to determine whether a given card's number is appropriate.)